British Property Award Winner 2017 & 2018
With a wealth of experience, a highly-trained team and a loyal client-base, Madison Brook offers a full range of property services including development, refurbishment and maintenance. In 2019 alone we upgraded over 100 homes across London, from modest maintenance and refurbishments issues, to extensive enlargements and developments. We are now offering these services to new clients and adding specialist in-house heating engineering services. If you have a property maintenance, renovation or development project, we would be delighted to offer our services.
020 3946 6100
[Madison Brook Developments Ltd | Company number: 10346158 | VAT number: 307838290]
*All of our work is guaranteed from 12 months (not insurance backed)
** All clients have access to an Alternative Dispute Resolution Service (ADR)- full details are below.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. By either calling, writing or emailing us. We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0117 456 6031.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership.
MBI Greenwich - Under New Management
New Twickenham Office